5 Web Portal Examples Your Business Can Learn From
Organizations use web portals to provide a selected target audience (customers, business partners, employees, etc.) with access to relevant content and functionality.
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Small Business Help Desk Software: Top 3 Platforms to Consider
automating ticket creation and resolution workflows and consolidating relevant customer/employee data and ticket-related information in one place, help desk software
NoSQL Databases: Defined and Explained
SQL databases generally have a rigid structure due to their schemas and are only vertically scalable, meaning you can only increase performance by buying expensive hardware.
Enterprise Help Desk Software: Overview
Help desk software provides your agents with assistance in accepting, tracking, and resolving enterprise IT support requests and helps ensure efficient enterprise service management.
Why IoT in Healthcare Becomes a Priority
healthcare companies either maintained or increased their IoT budgets, according to the Gartner research. And now, the COVID-19 situation significantly contributes to the market growth,
How to Establish Effective Tier 2 Help Desk
Tier 2 help desk deals with technical issues of medium complexity and can be internal (handling employees’ problems) and external (managing customers’ issues).